Lost I-94, Replace With I-102; Entry Errors Go to the Port
If a nonimmigrant’s I-94 or I-95 is lost, stolen or damaged, or USCIS issued it with wrong information, you file Form I-102 with USCIS to get a new one. If U.S. Customs and Border Protection (CBP) issued it with wrong information when you entered, USCIS says not to file I-102; go to the nearest CBP port of entry or deferred inspection office to have it corrected.
If you entered at an airport or seaport and received an electronic I-94, USCIS directs you to CBP’s I-94 website to print a paper copy yourself. This article follows the USCIS I-102 page: when to use the form, what to include and what to check before you mail it.
When to use I-102
USCIS explains (USCIS I-102):
- Not issued, lost or stolen: include a copy of your passport’s biographic page and the page showing your admission, or other proof of identity or admission. If you don’t have your passport, include a letter explaining why; if it was stolen, include a police report, or a letter explaining why you can’t get one.
- Damaged: include the damaged form.
- USCIS error: include the original form, a letter describing the error and evidence of the correct information.
When not to use I-102
- CBP error at entry: go to the nearest CBP port of entry or deferred inspection office to have it corrected; hours and locations are on the CBP website.
- Electronic I-94: if you entered at an airport or seaport and received an electronic I-94, print a paper copy from CBP’s I-94 website and follow CBP’s instructions.
Before you mail it
- Mail to a lockbox: the page describes mailing to a USCIS lockbox and doesn’t mention filing online.
- The filing address changed: USCIS changed the filing location for I-102 on 2026-10-07; mail it to the address on the USCIS page, which is listed by reason for filing. USCIS will still accept forms postmarked on or before 2026-11-09 at the old location.
- Fee: the filing fee is on the USCIS fee schedule (G-1055); the I-102 page doesn’t state an amount.
- Edition: the form edition is 04/01/24, and the edition date and page numbers at the bottom of every page must match; if pages are missing or from a different edition, USCIS may reject the form.
- Required fields and signature: fill in Part 1 (family name, U.S. mailing address, date of birth) and Part 2 (reason for application); an unsigned form is rejected.
- Don’t send originals: don’t send original documents unless the instructions or regulations ask for them; foreign-language documents need a full English translation and a translator’s certification.
- Acceptance notice: you can add Form G-1145 to get an email or text when USCIS accepts the form (optional).
To look up your I-94 online and fix CBP errors, see Look Up Your I-94 Online, Fix Errors at Deferred Inspection; to read the dates on your I-94, see Your Stay Ends on the I-94 Date, F-1 Shows D/S Instead; for what to check on arrival day, see On Arrival, Check Your I-94 and Entry Stamp at the Airport.
What this article doesn’t cover
- Fee amount: the I-102 page only points to the fee schedule, and this article didn’t look up the amount.
- Processing time: the page doesn’t say how long it takes, so this article doesn’t either.
- Filing address: the address changed on 2026-10-07, so this article doesn’t copy it; check the USCIS page before you mail.
- Your own case: this article doesn’t judge whether you should file or how it affects your status.
FAQ
My I-94 is missing. Do I have to file I-102?
If you entered at an airport or seaport and received an electronic I-94, USCIS directs you to CBP’s I-94 website to print a paper copy. In other cases where it wasn’t issued, or was lost or stolen, file I-102.
My name was misspelled at entry. Do I fix it with I-102?
Not with I-102. When CBP issued it with wrong information, USCIS says to go to the nearest CBP port of entry or deferred inspection office to have it corrected.
How much does it cost?
The filing fee is on the USCIS fee schedule (G-1055); the I-102 page doesn’t state an amount.
I mailed it to the old address. Will it still be accepted?
USCIS says forms postmarked on or before 2026-11-09 will be accepted at the old location.
Sources and date checked
All checked on 2026-11-01.
- USCIS, I-102, Application for Replacement/Initial Nonimmigrant Arrival-Departure Document (page updated 2026-10-07):https://www.uscis.gov/i-102